Return Policy

We want you to be completely satisfied with your scrubs! If for any reason you’re not happy with your purchase, we gladly accept returns within 30 days of receiving your order.

To be eligible for a return, items must be in their original condition with tags still attached. Unfortunately, we cannot accept returns for items that have been worn, washed, or altered.

Please note that custom items, such as those embroidered or heat pressed with facility logos, are final sale and cannot be returned.

If you believe your item may be defective, please contact us right away so we can resolve the issue for you.

Thank you for shopping with us!

Start Your Return Here

Have a specific question about a Return?

Please Contact Us!

Phone Number

(270) 443-3891

Email

info@shopuhq.com

We Get It—Choosing Scrubs Can Be Overwhelming!

There are so many scrub brands out there, and it can feel like a lot to navigate. But don’t worry, we’ve got your back. With 4 store locations and a team that’s ready to assist, we offer personalized styling appointments to make your scrub shopping experience easier.

Styling sessions are our favorite part of our job!

We’ll help you narrow down your options, show you what’s most popular, and have a dressing room ready so you can try them on in comfort.

Book A Styling appointment